Monday, August 23, 2010
Back-To-School With NortonLive: Time For My Review!
You might remember my teaser post about the NortonLive bundle of services. I finally got the chance to try the PC Power Boost and boy was I impressed!
It was really easy to use....I downloaded a small program from the Norton website to allow the specialist remote access to my computer. I then called a special number and I was connected to Jon - my new favorite guy at Norton. I'll reference my case number so he, and his managers, know exactly who I am talking about: Case #500977286.
After verifying my purchase Jon swiftly took over and started doing his thing...that is, going through the files in my computer that were slowing it down, He was pleasant and patient and polite through the whole process..and allayed any fears I had about what he was doing by explaining EVERYTHING!
At the end of the process Jon made some sound suggestions about keeping my PC running as quickly as possible and the suggestions were logical and made sense.
You don't have to subscribe to Norton to use the service and you can call back any time within 30 days after receiving the boost if you encounter any problems.
If you have a child going away to college this is a great service to gift to them if they encounter any problems. It can be accomplished 24/7 and you never have to leave your house. It also is great for adults as well. I know after awhile my computer becomes slower and it is very frustrating. Knowing that I can call and speed it up without having to drop it off and be without it is a very valuable service.
The discount is only good until September 2, 2010 so if your computer is running slow and seems sluggish do yourself a favor and give them a call!
And a big shout out to Jon! You are what truly made this a positive review!
Posted by wendy wallach at 8:53 PM